You can add a product based shipping method by:

1. Clicking on Shipping, then adding / editing a shipping zone
2. Adding / Editing a Shipping method
3. Setting "Product Based Shipping" to Yes

This will give you 3 Shipping Method Restriction Types:

1. This shipping method is the only available in checkout. This means that this is the only shipping method that will appear in checkout. All other shipping methods will be hidden and the website user will only be able to use this option.
2. Other methods will be available at checkout. This means that other methods will appear in checkout with this method. The website user will have the option to choose this method or others at checkout.
3. Remove shipping method from checkout. This option means you are able to remove shipping method's from checkout. If this shipping method is applied to a product. A website user that checkouts with this product will not see the shipping methods you have removed.

Once you have setup a product based shipping method. You can update the product shipping option by:

1. Clicking on Shop Inventory, then Products
2. Search for the product that you want to apply product based shipping to, and click "edit"
3. Click on the Shipping tab, and select the Product based shipping method that suits this product.

To Add a New Category to Your Shopping Cart:

1. Click on the Shop Inventory tab in the left hand menu when you are logged into your Website account.
2. Click on Product Categories.
3. In the Add New Category field, type in the Name of the new category.
4. You can also choose the Parent Category for this category to create a hierarchy of categories. For example, you might categorise tennis shoes by Sports Equipment > Tennis Equipment > Tennis Shoes.
5. Click Add.

If you would like the category to appear in the menu, you can tick the category you want to add to the menu, and then click on Move To Menu. The drop down will display a list of possible places you can add the Category to including the Main Menu (the main menu on your website) and any other submenus you have on your website.

• To Add a New Brand to your Shopping Cart:
• Click on the Shop Inventory tab from the left hand menu when you are logged into your Website account.
• Click on Brands / Suppliers.
• In the Add New Brand section, type in the new Brand Name.
• Fill in the Form.

Brand Name - This field will contain the name of the brand visible to the users.

Brand Image - You can upload the brand image or log by clicking Browse.

Company Name - This field should contain the name of the company, who owns the brand.

Phone - This field should contain the Phone number of the company who owns the brand.

Fax - This field should include the Fax number of the company who owns the brand.

Email - This field should contain the Email address of the company who owns the brand.

Liaison - This field should include name of the person who liaises with your businessfrom the company who owns the brand.

Street - This field should contain the street address of the company who owns the brand.

City - This field should specify the city where the company is based.

State - This field should specify the city which state the company is based in.

Country - The field should specify which country the company is located in.

Postcode - This field should include the postcode of the company.

• Fill in the Supplier Email Information.

Email Supplier - You can opt to email this Brand whenever someone purchases one of their products online.

Email Client - You can opt to receive an email yourself whenever someone purchase a product of this brand online.

Email Supplier Frequency - You can choose to send these emails instantly, or once per day.

Supplier Email Text - You can enter in your own text for these emails here.

• Click Save.

Now that the brand has been added you can now being allocating your Products to this brand.

To Add A Product:

• Click on Shop Inventory when you are logged into your Website account.
• Click on the Add Products tab.
• Basic Details:
  • Product Name - The name of the product
  • Product Type - Choose from Physical Product if it is to be delivered to the customer or Downloadable Product if it will be purchased then downloaded from your website.
  • Product Visibility - Set this to Offline if you don't want the product to appear on your website. This is useful for when you temporarily want to remove the product from the site without deleting it.
  • Featured - You can feature this product by ticking this box.
  • Product Code - If you have unique product codes, type it in here.
  • Short Description - This will appear at the top of the product page, right next to the main product photo.
  • Keywords - If you Shopping Cart has a search feature, enter the keywords for this product here.
  • Brand - Select the product Brand. If you've already added the Brand into your Shopping Cart, select from the drop down menu, or Create a brand to add a new one.
  • Categories - Select the Categories you want this Product to appear in.
     

SEO Details

This will allow you to optimise your Product page for Search Engine Optimisation, improving the visibility of your Product on the Internet.

• Page Title - The title of your Product.
• Meta Description - The description of your product. This will appear under the title in a search engine result.

Purchase Details

• Default Price - The price that the Product will be sold for in your Shopping Cart.
• RRP Price - The price the Product is usually sold for.
• (Other Custom Pricing Fields) - If you have added any extra Price Lists in the Shop Settings tab, they will appear here.
• Taxable Product - Tick this box if the Product is taxable.
• Minimum Purchase Quantity - The smallest quantity that can be purchased.
• Maximum Purchase Quantity - The largest quantity that can be purchase.
• Product Variations - Sometimes your products may have variations available, such as colours. If it does, select "This product has variations." To create the different variations, you must then click on Manage product variations.
• Stock Option - You can keep track of your stock levels by choosing "Use Product Stock Levels" here and entering in your Current Stock levels, as well as the Alert Stock Level. When your stocks reach the Alert Level, you will be notified.
• Custom Fields - You can create custom fields associated with Products, for instance, the message in a gift card if you are a hamper supplier. To create a Custom Field, select  "This product requires custom fields" then click on "Manage custom fields".
• Volume Discount Rule - You can create discounts for bulk purchases here. Either choose from an existing Volume Discount Rule that you have created, or add a new one by clicking on "Create a rule"
• Item Discounts - Select any discounts that apply to this product by checking the boxes. You create new Item Discounts in the Shop Settings Tab.

Shipping Details

• Weight - The weight of the product in grams.
• Length - The length of the product.
• Width - The width of the product.
• Height - The height of the product.

Extra Information

• Features - The features of this product. This appears on the Product page.
• Description - The description of this product. This appears on the Product page.
• Additional Information - Any additional information relevent product. This appears on the Product page.

1. Select Return to this page.
2. Click Save.
3. Scroll down to Product Images
4. Click on Browse to upload the main image for this Product.
5. Select the Auto-Resize Image box if you want thewebconsole to automatically resize this image to fit the default image size.
6. Select the Auto-Create Thumbnail box if you want thewebconsole to automatically generate a thumbnail image based on this image. Alternatively, click Browse to upload your own thumbnail.
7. Select the Auto-Resize Thumbnail box if you want thewebconsole to automatically resize this image to fit the default image size.
8. Click Save.
9. Scroll down to the Upselling heading.
10. In the Available Products box, all the Products that you have added to the Shopping Cart are listed. Click on a related product then click the right hand arrow. This tells the Shopping Cart that these two products are related, and a thumbnail of the related product will appear down the bottom of the Product Page.
11. Click Save.

You have now finished adding a new Product to the Shopping Cart

To Import your Products:

1. Click on the Export/Import Products tab when you are logged into your Website account.
2. Click on the Import tab.
3. Click on Browse, search for the csv file on your computer then double click on it.
4. Select the Product Categories you want to add the products in the CSV file to.
5. Select the Product Type be it a physical product, or a downloadable product.
6. Click Import Inventory From CSV.
7. Ignore the first row by ticking the box. This row will most likely contain your headings and is for your reference only.
8. Select the Column Headings. At the top of the remaining columns, you'll find a drop down menu. Currently the column heading will say "Ignore." Change this to the correct eading by clicking the the "v" icon and selecting a field from the list. (The list will contain all your default fields, as well as any custom fields you have created beforehand.) You can ignore any columns that contain information you don't want to upload by leaving the column heading as "Ignore Column".
9. When you are done selecting the column headings, click Save Details.

When the page refreshes, you'll see a list of your recently imported products.

Here is step by step guide to manage your product orders:

1. Click on the "Shop Orders" from the left hand side tab in the webconsole.
2. You will then be redirected to the Shop Orders tab, which allows you to perform all the various navigation in order to manage all the existing orders listed below.

To Search your orders:

There are several different ways to search your orders:

1. You can search by filling in the following fields:

• Order Code - In this field please include the order code
• Reference - Enter the reference number of the order
• Email Address - Enter the customer's email Address
• Supplier - Please select a supplier from the drop down menu

2. You can filter by Order Status OR Payment Status:

• There are 5 categories, which can be used to filter the order by "Payment Status". These are: Cancelled, Completed, New Order, Ready To Ship and Shipped. All orders can be filtered by selecting one of the categories listed "By Order Status".
• There are 4 categories, which can be used to filter the order "By Payment Status". These are: Declined, Denied, Full Paid, Waiting. Each category is self explanatory. All orders can be filtered by selecting one of the categories listed  "By Payment Status".

3. You can sort the orders by various categories:

In Orders listing, there are 6 fields used to display the list of orders. These are: Order #, Customer, Date, Status, Payment and Amount. By clicking on a name of a field you can sort the order list.
On the bottom of the page you can navigate between pages by selecting the numbers or "First" (directs you to the first page) and "Last" (Directs you to the last page).

To View, Delete, Export and Print Orders

1. In order to view a perticular order please select the order and click on the "View" button from the bottom of the page, this will then enable you to view that particular order. Please note you can only view one order at a time.

2. To Delete an order, select the order which you wish to delete and click on the "Delete" button from the bottom of the  page. Please note you are able to delete multiple orders at once.

3. You can print the invoice for the order by selecting an order and clicking on the "Print" button from the bottom of the page.

4. You can export all or only the selected orders to a CSV file (Excel spread sheet). In order to display all, click on the "Export" button from the button and select "All Orders" this will export all the orders in the list to CSV file, or select individual orders and click on the "Export" button and select "Selected Order".

To update order and payment status

1. To update the Order Status, you can select the order and click on the "Status" button from the bottom of the page and click on the relevant status applicable for the selected order from: New Order, In Progress, Ready To Ship, Shipped, Completed, Cancelled, Denied.

2.  To update the Payment Status of a product, select the individual product and click on the "Payment Status" button located on the bottom of the page and click on the relevant payment status applicable to the selected order: Full Paid, Declined and Waiting.

Managing your customers is an excellent start to growing your business as they are the main part of a company's growth. This section give you asimple step by step guide to manage your customer's details and their orders.

To access your customer details

1. Click on the "Shop Orders" tab on the left hand side of the webconsole.
2. Click on "Customers" from the secondary tab across the top. You are now in the customers order area, in this section you are able to view your customer details.
3. You are able to sort your customers by clicking on an individualfield name used to display the list of customersacross the top ("Name", "Order Count", "Amount").
4. You can click onan individual letteracross the topof the page ("A B C D E ...")under "BrowseBy Title"tosearch foryour customers details, or you can type the name in the "Serach By Name" field.
5. To Delete customers, click on the customer name and click on the "Delete" buttonfrom thebottom of the page.
6. To view or edit your customer detailsselect the customer and click on the "View/Edit" buttom. This will bring up the "New Customer" form, change the necessary fields and click "Save Changes".

Add a new customer

1. Click on the "Shop Orders" tab in the websoncole, then click on "Add New Customer" from the secondary tabs across the top
2. Fill in all the fields in the "New Customer" form:

• Email - This field will need to include the customer's email address, which will also be the customer's access user name
• Password - Please assign a password for your customer
• Confirm Password - Please re-type password for confirmation purposes
• First Name - Please enter the customer's first name
• Last Name -Please enter the customer's last name
• In the "Customet Address" section of the form fill in all details correctly as it will be used for delivery purposes:
• Street - Enter the customer's street address
• City - Enter the customer City
• State - Please specify the state the customer is from
• Country - Please select the right country (if applicable) from the drop down menu
• Postcode - Please enter the customer's post code

Check all details to make sure its accurate and click: "Save Changes" to add the customer to the system.

To import customer details from CSV

1. Click on the "Import / Export Customers" tab from the secondary menu across the top
2. In the "Import Clients" area upload the CSV file by clicking on browse, select the file from the correct file past
3. Click on "Import Client from CSV", this willselect all the necessary fieldsautomatically and upload the customer's detials into the system.

Shop Inventory

• Products/Add Products - Lists all the products you have added to your Shopping Cart tool. See Adding a Product to Your Shopping Cart for more information.
• Products Categories - You can categorise your Shopping Cart Products by adding Categories here. For instance, if you are a clothing retailer, you could have categories like Men's Wear, Ladies Wear and Children's Wear. See Adding a New Category to your Shopping Cart  for more informaiton.
• Brands/Suppliers - You can also categorise your products by brand. See Adding a New Brand to your Shopping Cart  for more information.
• Export/Import Products - If you have a database of your products that you wish to import, or if you want to export a list of your products, you can do that here. See Exporting/Importinga csv. File of  Products in your Shopping Cart.

Shop Orders

• Shop Orders - This tab tracks the orders your customers have made in your Shopping Cart.
• Customers - This tab lists all your customers.
• Add New Customer - You can add a new customer manually here. This is useful for offline customers who's orders you wish to track using your Shopping Cart tool.
• Import/Export Customers - You can import or export a list of your customers here.
• Reports - Produces reports on your Shopping Cart.

Shop Settings

• General - In the general tab, you can find anything that is not classified under the other tabs.
• Payment - This is where you set up your payment gateways to allow for online payments.
• Shipping - Where you set up your Shipping options
• Tax - Where you set up your tax amounts.
• Shop Emails - Where you set up and edit your automated shop emails including Payment Confirmation and Order Shipped emails.
• Discounts - where you set up Discount pricing codes.
• Gift Vouchers - Where you set up Online Gift Vouchers
• Display - where you edit the appearance of your Shopping Cart.
• Check-Out Extras - Where you set up check out extras like Gift Wrapping and Upgrade Options.
• Order Settings - Where you set up any information related to Orders like Order Settings or Order Information.
• Volume Discounts - Where you set up discounts for volume orders.
• Price Lists - Where you set up your different Price Lists.